Support
Questions from the table.
Everything you need to know about membership, delivery and the farm. Can't find it here? We'd love to help.
How does membership work?
Choose a membership, set your delivery rhythm, and we deliver premium farm-raised Virginia beef to your door on that schedule. You can adjust frequency, pause, or upgrade any time.
Can I skip an order?
Yes. Members can skip a delivery or pause their membership from their account whenever life gets busy.
Can I change my delivery frequency?
Absolutely — adjust between the available cadences (commonly every 4, 6 or 8 weeks) from your account.
Can I upgrade or downgrade?
Yes. Grow from First Harvest to Farm Table to Homestead, or step up to Heritage Reserve. Downgrades are equally simple.